Houston Numismatic Exchange Reviews

Houston Numismatic Exchange Reviews
Houston Numismatic Exchange
Verdict
Houston Numismatic Exchange is a precious metals dealer based in Houston, TX. They are a family-run enterprise and have been operating in the industry since 1965. The firm offers gold, silver and platinum products to customers. They buy and sell jewelry, bullion, rare coins, coin jewelry and antique jewelry.
Fees & Charges
Honesty & Transparency
Reputation
Customer Service
Product Selection
Pros
Over 50 years of experience
One of the top coin dealers of Houston
Cons
No IRA services
Mixed reviews
2.8
Expert Score

Curious about where to find rare coins, exquisite jewellery, and precious metals in Houston, Texas? With over 50 years of experience serving coin collectors and investors, HNE has established itself as one of the largest gold and silver sellers in the Lone Star State.

But what sets them apart, and should you consider them for your collecting or investing needs?

In this comprehensive guide, we’ll delve into everything you need to know about Houston Numismatic Exchange, from their impressive product offerings to customer reviews and more. Whether you’re a seasoned collector or just starting out, join us as we uncover the treasures waiting to be discovered at HNE.

What is Houston Numismatic Exchange?

Houston Numismatic Exchange is a coin dealer based in Houston, Texas. They are located at 2486 Times Blvd, Houston, TX 77005 and their contact number is 713-528-2135.

Houston Numismatic Exchange logo

Their store opens from 10:00 AM to 3:00 PM from Thursday to Saturday. 

The firm has been serving numismatists and coin collectors since 1965 and is one of the largest gold and silver sellers in Texas.

Houston Numismatic Exchange website

They focus on buying and selling rare coins, ancient coins, bullion products and jewelry.

However, the firm doesn’t mention any IRA services on its website and has no partnerships with any IRA custodians.

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People Behind Houston Numismatic Exchange

Unfortunately, their website doesn’t share any information about their leadership team. Still, the BBB page for HNE shows that its President is Jay Johnson, the son of its founder, Pat Johnson. 

HNE is a family-run enterprise and has evolved into one of the most prominent names in Houston’s precious metals industry. 

Also, it is a member of the following associations:

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Can You Invest in a Gold IRA with Houston Numismatic Exchange?

No. They don’t provide any Gold IRA or related services. 

The company focuses solely on buying and selling precious metals and jewellery to customers. 

If you’re an IRA investor, it would be best for you to check out the product selection of a more IRA-focused firm such as Birch Gold Group or Augusta Precious Metals. Their staff has extensive experience in helping customers open and invest in gold IRAs. Hence, they might be suitable for you too. 

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Houston Numismatic Exchange Products

Here, you can find a decent selection of gold, silver and jewellery products.

However, HNE doesn’t give much details about its inventory on its website. Below is all the information they share:

Bullion Products:

In terms of bullion, the company shares that they buy or sell, gold, silver and platinum products. 

Houston Numismatic Exchange Products

Also, the company shares that it offers customers 1-ounce, 10-ounce and 100-ounce bars sourced from across the globe. The company claims that you would find a broad assortment of American Silver Eagles, Mexican Libertads and Canadian Silver Maple Leafs here.

Moreover, their product selection includes 90% ‘junk’ silver for various uses. 

Rare Coins and Coin Jewelry:

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For collectors, the company has a large selection of foreign and US coins to offer. They have PCGS and NGC-certified rare coins for numismatics. Moreover, customers can opt to get coin jewellery made from popular collectible coins. 

You can find pendants, earrings, bracelets, money clips and charms here. While most of the coin jewellery products are made from 14-karat gold, you can get custom designs from platinum and sterling silver as well. 

Antique Jewelry and Swiss Watches:

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Houston Numismatic Exchange offers its customers antiques and jewellery products to including:

  • Wedding ring sets (Platinum or Gold)
  • Certified diamonds (GIA and EGL certifications)
  • Estate jewellery and pearls
  • Tennis bracelets
  • Rings
  • Pendants
  • Precious stones (Rubies, Sapphires, Emeralds and Tanzanite)
  • Fine Swiss Watches 
  • Pocket Watches

Houston Numismatic Exchange Fees and Charges

HNE doesn’t offer any IRA or similar services to customers. Hence, there is no fee you would need to pay here.

Also, it was rather disappointing to see such a lack of transparency regarding product selection and pricing. As the company doesn’t share any pricing details on its website, customers would need to visit their store or get in touch with one of their representatives to learn the prices. This only complicates the process.

Moreover, there are many precious metals dealers who are quite transparent regarding their pricing. Some examples of such dealers include USAGOLD and Liberty Coin Service.

Houston Numismatic Exchange Reviews and Complaints

There are plenty of Houston Numismatic Exchange reviews available online. Their Google listing has 135 customer reviews and an aggregate rating of 4.1 out of 5 stars. 

Houston Numismatic Exchange Reviews

The positive reviews praise the company for its professionalism. For example, Rand shares that they have been dealing with Houston Numismatic for more than four decades. In their experience, the company and its owner are very reasonable and if any issues arise, they solve the same problem as quickly as possible. 

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However, there were several 1-star reviews as well. 

Teddy shared that he was lost so he called HNE. But the representative they talked to didn’t seem interested in helping them. 

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When they arrived, the representative didn’t let them see the gold bar they wanted to purchase. Moreover, the only thing Teddy got here was a low-ball offer for his 50g Perth Mint gold bar. 

Still, it’s worth highlighting that HNE responds to every review regardless of its rating. They address each review individually. Clearly, the company values customer service and tries its best to satisfy its clients. 

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Their Yelp page has 18 HNE reviews and an aggregate rating of 3 out of 5 stars. Similarly, their BBB page has an A+ rating but no customer reviews or complaints.

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Is Houston Numismatic Exchange Legit? Should You Invest with Them?

Yes, Houston Numismatic Exchange is a legitimate precious metals dealer. They have been in the industry since 1965 and have provided customers with quality service.

The firm specializes in buying and selling gold, silver, and platinum products. You can buy jewelry, swiss watches, rare coins and coin jewelry here. 

Pros:

  • Over 50 years of experience
  • One of the top coin dealers of Houston

Cons:

  • No IRA services
  • Mixed reviews

Moreover, the company has an A+ rating on Better Business Bureau with no customer complaints.

However, the company has received several complaints from customers for having rude staff and they don’t share much information on their website. 

These points might deter some investors from investing with them.

Houston Numismatic Exchange is highly experienced but their lack of transparency prevents me from recommending them. There are plenty of precious metals dealers with much better reputations and transparency. 

Before you choose any Gold IRA provider, you should browse multiple options. This way, you would be sure of making a well-informed decision. 

You can start with our list of the best Gold IRA companies 2023.